Frequently Asked Questions
Q1: Can I create a custom plush doll from my own design?
A: Yes, we specialize in OEM/ODM services and can create plush dolls that are very similar to your art files or ideas.
Q2: What is the minimum order quantity (MOQ)?
A: We accept orders as small as 1 piece for samples, though 100 pieces are recommended for bulk production efficiency.
Q3: What materials are used for the filling?
A: We use high-quality, high-density PP cotton which is soft, lightweight, and maintains its shape well after extrusion.
Q4: How long does it take to receive a sample?
A: Typically, it takes 5-7 days to finish the first sample and 10-15 working days for the total sample process.
Q5: Can I add my own private label or tags?
A: Absolutely. We support adding custom private labels and tags according to your specific requirements.
Q6: Are the materials used safe and eco-friendly?
A: Yes, we use superior and eco-friendly fabrics along with high-safety construction methods for all our plush products.
Trues Toys
