Frequently Asked Questions
Q: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 500pcs for our available designs.
Q: Can I mix different designs in one order?
A: Yes, you can certainly mix different designs.
Q: Is it possible to get a lower price for large quantities?
A: Yes, we offer more competitive pricing for larger volume orders.
Q: Can I modify items in my order after confirming?
A: You can request changes within 2 days of order confirmation. Once production has started, modifications are no longer possible.
Q: How do you guarantee the quality of production?
A: We have a dedicated QC team with 15 years of experience. We conduct 4 separate inspections for every finished product before packaging.
Q: What is the typical lead time for shipping?
A: Normally, it takes 30-45 days after receiving payment, depending on the order quantity and production schedule.