Are you a factory or a trading company?
We are a factory providing OEM & ODM services. We collaborate with international IP factories and retailers.
What kind of drop-shipping services do you offer?
We specialize in drop-shipping services, offering tailor-made brand design and packaging solutions, shipping directly to end customers.
What information is needed to place an order?
Design drawings (front, side, back), dimensions, logos, or 3D files (STP/OBJ/STL) and AI files with color guides are essential.
How long does it take to receive a sample?
Samples are typically prepared and provided within approximately 10–15 days.
How do you ensure product quality?
We have a professional QC team that conducts rigorous inspections during production and before final shipment.
What is your return policy?
If you wish to exchange a product, contact us within 7 days. Returned products must be in their original condition, and additional shipping costs may apply.
Trues Toys
